Management of consumer disputes out of court, June 2013
In line with recently adopted EU legislation, the government has appointed a committee instructed to propose measures, by 30 June 2014, to ensure that consumers have access to flexible and cost-effective dispute resolution procedures outside court. The focus will be on whether the recommendations of the National Board for Consumer Disputes should become enforceable. Such a system exists today in several of our neighbouring countries and would likely have consequences for both individual consumers and businesses.